Terms of Service

Terms of Service

1. Overview

This website is operated by Kupanga Global. Throughout the site, the terms “we”, “us” and “our” refer to Kupanga Global. Kupanga Global offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By accessing our website or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional terms and policies referenced herein.

2. Acceptance of Terms

By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms and conditions, then you may not access the website or use any services. Any new features or tools added to the current store shall also be subject to the Terms of Service.

3. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your jurisdiction, or
  • You have given consent for any minor dependents to use this site

You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or destructive code. A breach of any of these Terms will result in immediate termination of your Services.

4. General Conditions

We reserve the right to refuse service to anyone at any time for any reason. You understand that your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements. Payment information is always encrypted during transmission. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.

5. Accuracy, Completeness and Timeliness of Information

Information on this site may not be accurate, complete, or current. It is for general purposes only; consult primary sources before making decisions. Use this material at your own risk. Historical content is for reference and may not be up to date. We may change site content at any time but are not required to update information. You are responsible for monitoring changes..

6. Modifications to Service and Prices

Product prices may change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We will not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

7. Products

All products are handmade and may vary slightly from images displayed on the website. We make every effort to display products accurately, but variations may occur due to the nature of handmade goods. Product sizes may vary slightly within acceptable tolerances.

We reserve the right to:

  • Limit sales by region or customer
  • Limit quantities
  • Discontinue products at any time

We do not guarantee that product quality will meet every expectation.

8. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order. We may limit or cancel quantities purchased per person, household, or order. You agree to provide current, complete, and accurate purchase and account information.

9. Shipping and Delivery

Delivery times may vary depending on location. International orders may experience delays due to customs or logistics. Customers are responsible for any applicable duties or taxes.

10. Returns and Exchanges

  • Exchanges are accepted within 7 days of delivery
  • Items must be unused and in original condition
  • Refunds are not offered
  • Customers may be responsible for return shipping costs

11. Optional Tools

We may make available access to third-party tools, over which we exercise no monitoring, control, or input. You acknowledge and agree that such tools are provided on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind, and without endorsement.

We accept no liability for any matters arising from or related to your use of optional third-party tools. Any use of optional tools offered through the site is entirely at your own risk and discretion; you should ensure you understand and agree to the terms under which such tools are provided by the respective third-party provider(s).

Additionally, we may offer new services and/or features in the future through the website (including the release of new tools and resources), and these will also be governed by these Terms of Service.

12. Third-Party Links

Certain content, products, or services offered through our Service may come from third parties. Links to third-party sites may take you to websites not affiliated with us, and we are not responsible for their content or accuracy.

We do not guarantee or accept liability for any third-party materials, websites, goods, or services. Any harm, damages, or transactions related to third-party websites are your responsibility. Please review their policies before engaging in transactions, and direct any complaints or issues to the third party involved.

13. User Comments and Feedback

By submitting comments or materials, you grant us the right to use, edit, and distribute them in any medium without restriction. We are not obliged to keep comments confidential, provide compensation, or respond. We may monitor, edit, or remove content at our discretion if it violates intellectual property, these Terms of Service, or is unlawful or offensive. You agree your comments will not infringe third-party rights or contain unlawful, abusive, or harmful material. False identities or misleading information are prohibited. You are responsible for your comments and their accuracy; we accept no liability for comments posted by users or third parties.

14. Personal Information

Your submission of personal information is governed by our Privacy Policy.

15. Errors, Inaccuracies and Omissions

Sometimes our site or Service may contain errors, inaccuracies, or omissions about products, pricing, promotions, shipping, or availability. We reserve the right to correct these and update information or cancel orders at any time without notice. We are not obligated to update information except as required by law, and a listed update date should not imply that all content has been revised.

16. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse or harm others
  • To upload malicious code
  • To collect personal data unlawfully

Violation may result in termination of access.

17. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that our service will always be uninterrupted, timely, secure, or error-free, nor do we warrant the accuracy or reliability of results. You use the service at your own risk, as it is provided “as is” and “as available,” without any express or implied warranties, including those of merchantability or fitness for a particular purpose. kupangaglobal.com and its affiliates are not liable for any damages direct, indirect, incidental, consequential, or otherwise that arise from your use of the service or products, even if advised of the possibility. In states or jurisdictions where such limitations are not allowed, liability is limited to the maximum extent permitted by law.

18. Indemnification

You hereby agree to indemnify, defend, and hold harmless kupangaglobal.com, as well as its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands including reasonable attorneys’ fees made by any third party as a result of your breach of these Terms of Service or related documents, or your violation of any applicable law or third-party rights.

19. Severability

If any part of these Terms of Service is found to be illegal, invalid, or unenforceable, that portion will still be enforced as much as possible under applicable law. The unenforceable section will be considered separated from these Terms, and this decision will not affect the validity or enforceability of the other remaining sections.

20. Termination

Obligations and liabilities incurred before termination will remain in effect after this agreement ends. These Terms of Service stay in force until either party terminates them. You may end these Terms by notifying us or no longer using our Services. If you fail to comply with any term, we may terminate the agreement without notice and you will be responsible for all amounts owed up to the termination date. We may also restrict your access to our Services at any time.

21. Entire Agreement

If we do not exercise or enforce a right or provision in these Terms of Service, it does not mean we are waiving that right or provision. These Terms of Service, along with any policies or operating rules we post on this website or related to the Service, represent the complete agreement between you and us. They govern your use of the Service and replace any previous or simultaneous agreements, communications, or proposals whether spoken or written including earlier versions of the Terms of Service. If there is any uncertainty in interpreting these Terms of Service, it will not be held against the party who drafted them.

22. Governing Law

These Terms of Service and any separate agreements for Services we provide to you are subject to and interpreted under the laws of the Commonwealth of Pennsylvania OR the State of Oklahoma. Not sure what to put here as we are not yet sure what state we will be operating in. Perhaps we just put: under the laws of the United States of America and the applicable states we operate in.  

23. Changes to Terms

The latest Terms of Service are always available on this page. We may update or change these terms at our discretion by posting on our website. Please check for updates regularly; continued use of our site or services means you accept any changes.

24. Contact Information

For any questions regarding these Terms, contact:
office@free-zambia.org

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